Sonic Communications (International) Limited

Quality Control

Sonic's Quality Policy Statement:

Sonic Communications (INT) Ltd is a customer focused organisation totally committed to provide and maintain an exceptionally high standard of quality and consistency in production whilst offering our customers the very best in value and post-production service.

Over the years Sonic have established a reputation at home and abroad for providing high
quality specialised audio and video communications equipment.

We believe in continuous improvement and to this end we have set key performance
indicators against which we monitor our performance. The results of the performance indicators are discussed at regular Management Review meetings.

The Quality Policy, which is reviewed for continuing suitability at management reviews, has the unqualified support of the board of directors who are responsible for applying the principles behind it ensuring that it is communicated, understood and implemented within the company.

Click above for our Sonic Quality Measure Graph

Click above for our Sonic Quality BSI Certificate.

Our Organisation Goals:

• To continuously develop our technology and excel in everything we do by embracing the need for innovation, growth and added value.

• To continually comply with the requirements of BS EN ISO 9001:2000 and improve the effectiveness of our Quality Management System with regular
reviews to assess its effectiveness ensuring that management, technical and production personnel are fully conversant with the company’s objectives.

• To provide optimum customer satisfaction ensuring that our products and services fully meet the requirements and expectations of our customers and to deal with customer concerns efficiently and effectively. To meet customer requirements and strive to exceed their expectations.

• To actively encourage employees’ motivation for quality, change and
improvement.

"Quality with Professionalism" is our working mandate."

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Sonic Communications (Int) Ltd, Birmingham International Park, Starley Way, Bickenhill, Birmingham, B37 7HB, England TEL: +44 (0) 121 781 4400 FAX: +44 (0) 121 781 4402 (sales) Company Reg No: 1248257
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