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Privacy Policy

November 2022

This privacy policy sets out how "Sonic Communications Int Ltd" uses and protects any information
that you give "Sonic Communications Int Ltd" when you use the website, www.sonic-comms.com.
"Sonic Communications Int Ltd” is committed to ensuring that your privacy is protected. Should we
ask you to provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement. "Sonic
Communications Int Ltd" may change this policy from time to time by updating this page. You should
check this page from time to time to ensure that you are happy with any changes. This policy is
effective from 1st November 2018.

 

What we collect


We may collect the following information:

  • Name and job title.

  • Contact information including email address.

  • Demographic information such as postcode, preferences, and interests.

  • Other information relevant to customer surveys and/or offers.


What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and for
the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.


Security


We are committed to ensuring that your information is secure. To prevent unauthorised access or
disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard
and secure the information we collect online.



How We Use Cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you
agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a
particular site. Cookies allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information
about your preferences. We use traffic log cookies to identify which pages are being used. This helps
us analyse data about webpage traffic and improve our website to tailor it to customer needs. We
only use this information for statistical analysis purposes and then the data is removed from the
system. Overall, cookies help us provide you with a better website, by enabling us to monitor which
pages you find useful and which you do not. A cookie in no way gives us access to your computer or
any information about you, other than the data you choose to share with us. You can choose to
accept or decline cookies. Most web browsers automatically accept cookies, but you can usually
modify your browser setting to decline cookies if you prefer. This may prevent you from taking full
advantage of the website.

 


Links To Other Websites


Our website may contain links to other websites of interest. However, once you have used these links
to leave our site, you should note that we do not have any control over that other website. Therefore,
we cannot be responsible for the protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy statement. You should exercise
caution and look at the privacy statement applicable to the website in question.

 


Controlling Your Personal Information


You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at info@sonic-comms.com.


We will not sell, distribute, or lease your personal information to third parties unless we have your
permission or are required by law to do so. We may use your personal information to send you
promotional information about third parties which we think you may find interesting if you tell us that
you wish this to happen. You may request details of personal information which we hold about you
under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the
personal information that we hold for you please write to Sonic Communications (Int) Ltd,
Birmingham International Park, Starley Way, Bickenhill, Birmingham, B37 7HB, England.


If you believe information being held on you is incorrect or incomplete, please write to or email us as
soon as possible, at the above address. We will promptly correct any information found to be
incorrect.

 


General Data Protection Regulations (GDPR) Notice


Your Personal Data - What Is It?


Personal data relates to a living individual who can be identified from that data. Identification can be
by the information alone or in conjunction with any other information in the data controller’s
possession or likely to come into such possession. The processing of personal data is governed by the
General Data Protection Regulation (the “GDPR”).


Who Are We?


Sonic Communications (Int) Ltd is the data controller (contact details below). This means it decides
how your personal data is processed and for what purposes.

 


How Do We Process Your Personal Data?


Sonic Communications (Int) Ltd complies with its obligations under the “GDPR” by keeping personal
data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts
of data; by protecting personal data from loss, misuse, unauthorised access, and disclosure
and by
ensuring that appropriate technical measures are in place to protect personal data.

 


What Is The Legal Basis For Processing Your Personal Data?

 

  • Explicit consent of the data subject so that we can keep you informed about news, events, and activities.

  • Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement.

 


Sharing Your Personal Data


Your personal data will be treated as strictly confidential within Sonic Communications (Int) Ltd. We
will only share your data with third parties with your written conse
nt.

 


How Long Do We Keep Your Personal Data?


We will only keep data should there be a requirement, and only of there is a relevance to do so.

 


Your Rights And Your Personal Data


Unless subject to an exemption under the GDPR, you have the following rights with respect to your
personal data:

  • The right to request a copy of your personal data which Sonic Communications (Int) Ltd holds about you.

  • The right to request that Sonic Communications (Int) Ltd corrects any personal data if it is found to be inaccurate or out of date.

  • The right to request your personal data is erased where it is no longer necessary for Sonic Communications (Int) Ltd to retain such data.

  • The right to withdraw your consent to the processing at any time.

  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].

  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

  • The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics].

  • The right to lodge a complaint with the Information Commissioners Office.


Further Processing


If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice,
then we will provide you with a new notice explaining this new use prior to commencing the
processing and setting out the relevant purposes and processing conditions. Where and whenever
necessary, we will seek your prior consent to the new processing.

 


Contact Details


To exercise all relevant rights, queries of complaints please in the first instance contact the GDPR Controller at info@sonic-comms.com or +44 (0) 121 781 4400.

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